CUSTOMER FOCUS PAYING OFF
RED Hill beauty institution, inTherapy, is celebrating after bringing home another major industry award. Owner Nicole Le Lievre, who has owned or managed the salon for the past decade, said they were recently announced as the Australian winners in the annual World Luxury Spa Awards.
Westside News
THE BUSINESS OF SUSTAINABILITY IN SPA + CLINIC
Running a beauty business and caring for the environment may sound like a contradiction, but it’s possible. We share the tips and tweaks that will help you be more environmentally friendly
SPA + CLINIC Magazine
WORLD LUXURY SPA AWARDS
In Therapy Sustainable and Ethical Beauty Australia.
In Therapy is an award-winning boutique Salon located 5 minutes from the Brisbane CBD. We have 5 treatment rooms as well as a manicure and make up station, tanning area and reception.
World Luxury Spa Magazine
WORLD LUXURY SPA WINNERS ANNOUNCED IN BEAUTY BIZ
World Luxury Spa Awards Winners announced in Beauty Biz. In Therapy was the Winner of Australia and Oceania Sustainable and ethical beauty.
Beauty Biz Magazine
THE 9TH ANNUAL WORLD LUXURY SPA AWARDS 2019 – WINNERS ANNOUNCED
2019 Winners List
The World Luxury Spa Awards recognize spas across a diverse variety of categories on a country, regional, continent, and global level.
Spa: In Therapy Skin & Body
Country: AUSTRALIA
Continent: AUSTRALIA AND OCEANIA
Category: BEST BEAUTY SALON
Type: CONTINENT
Worldluxuryspaawards.com
TENDER LOVING BEAUTIES > CHARITY
Tender Loving Beauties (TBL) is the creation of Nicola Le Lievre of In Therapy, Brisbane and is a not-for-profit volunteer group which started in April 2019. TLB is a group of Beauty Therapists offering their services to those within their community, whoc wouldn’t usually have access to the benefits a simple touch can bring.
“Everybody needs somebody to brighten their day,” says Nicola, “and we want to be the ones who, with just a smile , tender loving touch and a bit of beauty can change someone’s life in a small way.”
Beauty Biz Magazine
TENDER LOVING BEAUTIES
Volunteer group Tender Loving Beauties officially launched at a Mother’s Day High Tea organised by Hummingbird House, Queensland’s only children’s hospice.
On our Radar: Professional Beauty Magazine July – August 19 page 137
TENDER LOVING BEAUTIES
A huge shout out to Nicola Le Lievre from In Therapy who has started a not-for-profit volunteer group, Tender Loving Beauties.
On our Radar: Professional Beauty Magazine July – August 19
CUSTOMER FOCUS PAYING OFF
RED Hill beauty institution, inTherapy, is celebrating after bringing home another major industry award. Owner Nicole Le Lievre, who has owned or managed the salon for the past decade, said they were recently announced as the Australian winners in the annual World Luxury Spa Award.
In August they were named Queensland’s best beauty salon, have been finalists in the Australian Beauty Industry Awards and named Australia’s best eco-salon.
“A lot has been happening lately. It’s been so wonderful,’’ Ms Lievre said.
Westside News Thursday, July 25, 2019
PROFESSIONAL BEAUTY INDUSTRY ROUND TABLE
CONSUMER PERCEPTION QUESTION: How does your salon clientele currently regard Australian beauty products? Has there been a shift in Australian consumer perception toward home-grown products over the past decade?
LEARNING: THIS IS THE YEAR OF AUSTRALIAN BEAUTY. AUSTRALIAN BEAUTY PRODUCTS HAVE ARRIVED ON THE INTERNATIONAL STAGE AND THEY’RE THANKFULLY BEING RECOGNISED LOCALLY FOR THEIR QUALITY, INGREDIENTS AND VALUE.
Nicola: “My business is based almost predominantly on Australian made and owned products. We’re big stockists of O Cosmedics as well as Ginger&Me. My business was not always based that way and I’m definitely finding since I’ve done that, the clients are embracing that, because they’re getting better support.
Industry Roundtable 10: Australian Made Beauty – Professional Beauty
AUSTRALIAN MADE
Watch ALL of the dynamic Industry Roundtable videos online
NICOLA LE LIEVRE | IN THERAPY
THE GRIT BEHIND THE GLAM
Nicola is taking the beauty world by storm and using her influence to bring a little glamour to those most in need.
If you want your business to get involved with your local community but don’t know where to start, take a listen to Nicola’s story and prepare to be amazed!
Listen on Apple Podcasts or Spotify!
BEYOND SKIN DEEP
It’s quite possible that Nicola Le Lievre is the beauty industry’s Energiser bunny. Not only does she have unwavering passion for her craft, but she relishes every chance to say ‘yes’ to an opportunity, event idea or charity that calls for her flair.
Of course all of this happens over and above the running of her three busy Brisbane beauty clinics, In Therapy. Over the last four years, Nicola has honed an impressive business with eight staff and a supreme line-up of treatments, products and client experiences. But when Nicola discovered Sustainable Salons, a new passion was ignited; one that she believes has delivered extra value to her brand and the hope of a brighter future for her daughter’s generation.
SSA chatted to Nicola about her business, the beauty industry and what makes going green so attractive.
AUSTRALIAN BEAUTY INDUSTRY AWARDS 2018 WINNER
STATE SALON/SPA OF THE YEAR QLD
5 TREATMENT ROOMS OR MORE
IN THERAPY SKIN & BODY
When visiting In Therapy guests receive a warm welcome and are made to feel like the centre of the universe, with a mission to give each one the most consistent service and level of care from the minute a booking is made until even after they have left the salon.
Strongly positioning themselves in the Beauty Industry, In Therapy stay true to their core values.
Sustainability is paramount and their green policy has been an integral part of their value and success being the first Beauty Salon in QLD to join Sustainable Salons Australia and become eco-friendly
Beauty Biz Year 12 Issue 3
SHORTCUTS SUCCESS STORIES – IN THERAPY SALON
Introducing Nicola Le Lievre: empowerer of women, adorer of all creatures great and small, red wine connoisseur, bright lipstick lover, owner of In Therapy beauty salon.
BUILDING MY BUSINESS / GROWING MY TRIBE
GIVE A LITTLE, GAIN A LOT
NICOLA LE LIEVRE OCT / 20 / 2017
Giving isn’t just about warm fuzzies and full hearts, it’s also a great way to band your team and clients together to grow your salon, spa or barber business.
Think about it, you make your clients feel fab about themselves on a daily basis, whether you’ve reinvented their look with an edgy new do, beautified them with a makeover, or lavished them in a zen spa experience. At the end of the day, you get all the good juju from providing a great experience. But there is so much more to giving than just your everyday magic!
POOCHES & PEDICURES, OH MY!
Beauty Salons
When I researched the positive impact SSA had on the hair industry I knew I wanted to get involved!
IN THERAPY PROUD TO BE FINALIST FOR THE 6TH ANNUAL 2017 AUSTRALIAN BEAUTY INDUSTRY AWARDS
The Australian Beauty Industry Awards represent the highest accolade within the industry. It is judged by a strong panel of Industry experts from all over Australia.
In Therapy are nominated for the following categories:
Salon Team of the Year
State Beauty Salon/Spa of the year – 5 TREATMENT ROOMS OR MORE
Winners of the 2017 Australian Beauty Industry Awards will be announced at the gala extravaganza seen as the Oscars of the Beauty Industry on Sunday 27th August, held at the Hyatt Regency in Sydney following Beauty Expo Australia.
Thank you to all our loyal clients for your continued support we are very proud and humbled to once again be nominated for these prestigious awards.
IN THERAPY PARTNER WITH SUSTAINABLE SALONS AUSTRALIA
In Therapy is a boutique cruelty-free and environmentally aware salon located in the inner suburb of Red Hill, 5mins from Brisbane CBD. In Therapy offers a range of traditional beauty treatments and bespoke skin care solutions. Founded in 2000 at In Therapy they pride ourselves in exceptional customer service and nongenetic approach to clients’ needs. “We like to make all our clients feel like they are the centre of the universe” is our goal – says owner Nicola Le Lievre
SHORTCUTS STORIES
NICOLA LE LIEVRE
IN THERAPY
GOAL
“I wanted to find a simple way to reduce my business’s impact on the environment. I’ve always recycled, but when I found out that 80% of what I was putting in my recycle bin was ending up in landfill anyway, I knew there must be a better way!”
SUSTAINABLE SALON
Beauty found in recycling waste.
A Red Hill Salon is now recycling 96 per cent of its salon waste.
Enoggera Tce business In Therapy is the first beauty salon in Queensland to join Sustainable Salons Australia, a resource recovery service.
Use of the service had been predominantly taken up by hairdressing salons who can donate items, including cut hair that is made into booms used to absorb ocean oil spills.
But the Sustainable Beauty Salons Australia co-founder Paul Fresca said it was now expanding into beauty salons too, using plastics, colour tubes and wax strips.
In Therapy owner Nicola Le Lievre opened her salon in 2000 and said she was committed to sustainable growth that encouraged social responsibility and respect for the planet. “This simple initiative can make all the difference,” Ms Le Lievre said.
BEAUTY FINALIST
In Therapy, a boutique skin and body salon with an outlet in Clayfield, has been named as a finalist in the 2016 Australian Beauty Industry Awards. It is one of six in contention for the Best Beauty Salon category and the winner will be announced in Sydney on August 21.
CITY NORTH NEWS, Thursday, August 11, 2016, Page 3
A strong panel of Industry experts from all over Australia spent 5 full days at one of the ABIA state judging events held in Sydney, Melbourne and Brisbane scrutinising over 200 entries in the fifth Australian Beauty Industry Awards. The Australian Beauty Industry Awards represent one of the highest accolades within the industry and honour the best of the best in both creative and business categories.
2016 ABIA FINALISTS
Best Beauty Salon (5 Treatment rooms or more)
Sponsored by caronlab
In Therapy Red Hill is listed as one of the Finalists.
ABIA ANNOUNCEMENT
A strong panel of Industry experts from all over Australia spent 5 full days at one of the ABIA state judging events held in Sydney, Melbourne and Brisbane scrutinising over 200 entries in the fifth Australian Beauty Industry Awards. The Australian Beauty Industry Awards represent one of the highest accolades within the industry and honour the best of the best in both creative and business categories.
2016 ABIA FINALISTS
Best Beauty Salon (5 Treatment rooms or more)
Sponsored by caronlab
In Therapy Red Hill is listed as one of the Finalists.
WHERE TO GET YOUR BROWS DONE IN BRISBANE – THE URBANLIST
‘Eyebrows are the awnings above the windows to your soul’ – Mark Twain
…and he practically championed the brow game so he’d know.
Gone are the days of the skinny 1920s crescent brows, made so popular by Clara Bow, now the gentlefolk are embracing their facial hair and harnessing the power of shaggy brows.
Prominent and well-groomed brows have become the hallmark of the esteemed and influential. Take the likes of Elizabeth Taylor, Cara Delevingne, Brooke Shields, and Natalia Vodianova for example. Do you think it’s a coincidence that all these ladies possess the power, excellence, and widespread adoration befitting a royal baby?
Brow taming has now become a time-honoured primping ritual to rival leg shaving, with every big event preceded by a thorough wax, including birthdays, weddings, formals, and open-caskets.
(Though the scientific evidence keeps ‘going missing’, it is widely speculated that Napoleon would have won the Battle of Waterloo had he brought tweezers.)
Here is our comprehensive guide to Brisbane’s best brow sculptors, so you don’t end up like Joey Tribbiani. Brow down, ladies:
IN THERAPY: Besides the numerous treatments and therapies on offer, In Therapy are also wax-wielding brow wizards in the Brisbane beauty scene. Completely dedicated to scoping out unwanted hair and tearing it off with hot wax, the crew at In Therapy can show you a thing or two about brow power. Next time you’re brows are in need of some sculpture, mosey into their capable hands.
APAN ARTICLE
The transformation of In Therapy Skin & Body
Situated in the Brisbane suburb of Red Hill, In Therapy Skin and Body has just experienced a transformation. In just 12 months since she purchased the business, Nicola Le Lievre, the proud owner of In Therapy, has re-launched the salon, giving it a fresh new image and redefined excellence in every aspect of the salon’s operations.
As a member of APAN we are able to offer her continued support in her journey of upgrading services and introducing a totally different culture to the business. As with every new business ownership there will always be challenges, and Nicola did experience her fair share of them. However, determination and willingness to engage and surround herself with professional support has allowed her to overcome many of her obstacles and finally reach a place of great peace of mind and confidence that she is at last shaping the business how she wants it.